IMMEDIATE JOINERS ONLY ( MUMBAI CANDIDATES WILLING FOR WESTERN )

Roles & Responsibilities: 

• Manage the client’s Network and Security devices remotely. 

• Troubleshooting Routing, Switching & Security issues. 

• Adapt/Suggest any Network design changes as and when needed. 

• Responding to emergency situations and performing effective troubleshooting during production outages. Lead and manage the incident calls. Escalate the issues to OEMs/Vendors. 

• Troubleshoot all networking problems to ensure minimum downtime & maximum availability. 

• Perform Change Management and Incident management as per the process. • Documentation for all the technologies used for customers setup. • Ability to create accurate network diagrams and documentation for designing and planning network communication systems. 

• Ready to work in 24*7 Shifts and able to manage the shift independently. • Work independently with minimum or no supervision • Lead and mentor L1 team members Experience and Skill must require (Essential): 

• 4 to 7 years of prior relevant experience in switching, routing, and firewall • Knowledge and experience installing and supporting Palo Alto Security Appliances (minimum 3 years). 

• Palo Alto Networks certification preferred – PCNSA or PCNSE. 

• Palo Alto expertise in design, configuration, migrations, tuning and customisation of features. 

• Thorough knowledge of Panorama, WildFire, Global Protect VPN. 

• Fortinet Firewall Experience is desired. 

• Considerable knowledge and experience in setting up Cisco network components, specifically Layer 2 and Layer 3 switches, Nexus 9K Series Switches, Cisco Routers, WLC and Cisco ISE. 

• CCNP Certified (Minimum Routing and Switching) certified (or higher). 

. Knowledge of BGP, OSPF, EIGRP, STP, TRUNKS, VLANs, Port-Channel, Static routing, HSRP, VRRP, MST 

• Networking topologies and protocols. Examples being MPLS, VRF, SIP, Traffic Shaping/ QoS, VPN 

• Considerable knowledge and experience in Site-To-Site VPN and RA VPN technology, VSS and VPC 

• Familiarity with Data Centre environment and hosted deployments/cloud 

• Experience of supporting clients remotely and face to face 

• Experience with Wireshark or other protocol analyzer 

• Excellent communication skills –both written and verbal 

• Must be flexible to work outside of business hours as per business requirements. 

• Needs to be able to remain calm under pressure and ensure a logical thought process is maintained. 

• Should have the ability to investigate complex WAN and Datacenter LAN issues in a multiproduct environment, Ability to handle complex network issues independently. 

• Should have exposure to ITIL practices. 

• Strong vendor management skills needed. 

• Should have passion towards new trends in technology. Network Products Experience: Classification: Company Internal 

• Cisco Routers – 8300, 4400, 4300, ASR1K 

• Cisco Switches – 9500, 9400, 9300, 4500, 3800, 2900 • Cisco WLC 9800, Access Points 9120, 3802, 2802 • Palo Alto Firewalls – PA-3200, PA-1400, VM Firewalls 

• NMS - Solarwinds, Kiwi Syslog and Netflow Analyzer